Thank you for visiting Innsmouth House. We hope you enjoy our web site and find it useful and informative. The following describes our product warranty and return policies. By using this site, you consent to the following terms.

Warranty: Innsmouth House certifies that all items purchased from our web site are free of defects and damage at time of sending, unless stated otherwise.

Return Policy: Should you purchase an item from Innsmouth House and find that it arrives damaged please contact us immediately. Please ensure you are aware of the nature of the products you are purchasing; if unsure, please enquire first before ordering.

Policy changes: Innsmouth House reserves the right to change its warranty policy, and will post any revisions on this web site. Your continued use of this web site will be subject to the then-current warranty policy.

Downloads: Files should be available via an email link sent to you shortly after purchase. The link should remain active for 48 hours. Please ensure you keep your downloads in a safe place for permanent storage offline. I'm afraid we are unable to offer long term storage facilities.

Shipping: Items will be sent as soon as we've processed your order and are able to reach the Post Office. You will be notified by email when your order has been sent.

International Customers: If you see a shipping cost of £9999.99 at checkout, this is simply a warning that your order weighs over 2 Kgs (Royal Mail shipping limit). In this case, please split your order to come in under the 2 Kg limit. Thank you.